* 3 to 5 years of experience
* IBM Websphere Application Server version 6 and 7 administration : installation, patching, monitoring setup, errors management, connectivity issues, etc.
* Java language knowledge would be appreciated
* J2EE specifications knowledge
* Unix skills (basic commands and shell scripts)
* System administration (Unix & application servers)
* Web infrastructure administration (HTTP Servers)
* Security & compliancy administration
* Capacity management
* Event Management (analyze alerts and logs)
* Lifecycle Management
* KPI and reporting (KPI reporting analysis)
* Handle incident (Create, update and maintain Knowledge base articles)
* Handle incident (Knowledge transfer to Service Desk (via Support KB))
* Incident handling
* Problem resolution
* Root Cause Analysis
* Initiate, assess, test, verify, document and quality assure updates
* Create change requests for product defects and attend change meetings as needed
* Create and implement change requests for incidents/problems as needed
* Attend change meetings as required and discuss technical aspects with approver
* Verify that no new issues have occurred after production update
* Deploy & Provide (Deployment)
* Manage Service Delivery (execute direct orders, respond to standard requests)
Regards,
Sangeetha
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